Loan Agency Services

Our Agency Services offering is positioned at the ideal intersection of depth of expertise and scale of service, providing the perfect platform for your loan agency needs and fund operations.

Why Alter Domus for Loan Agency?

Market forces drive challenges for lenders in the private credit, direct lender, and broadly syndicated loan (“BSL”) market to efficiently carry out their operational and back-office functions, especially when technology is ever changing and subject matter expertise is fragmented. Alter Domus helps you overcome those challenges through deep sector knowledge acquired over multiple full market cycles, with a proprietary platform that makes transaction management, communications, and portfolio management efficient and seamless.

How can we serve as your loan agent?

Administrative agent

As lead administrative agent, or a named agent, we can fully represent you on any loan and in all associated documents. Under the lead administrative agent role, we handle all loan agent responsibilities from your position as the lender.

Sub agent

Under a sub agent role, we let you take the lead role in the loan agency process listed as the lead agent on your own deals. Meanwhile, we take over behind-the-scenes responsibilities including payment distribution, managing interest rates, and beyond.

Successor agent

As successor agent, we step in to provide a seamless transition for the Borrower and the Lenders on transactions where the administrative agent resigns or is removed. Under proceedings such as bankruptcies and restructurings, we serve as a neutral party and work with the designated professional to maximize recovery for our clients from the fallen deal no matter where they sit in the capital structure.

Loan Agency tasks our teams can handle

Document review and onboarding
Primary closing, receipt of funds, deal closing
Borrower and lender communication
Agency notices: rate resets, margin changes, loan activity
Registrar of secondary loan trades
Oversight of covenant compliance, required reports, financials, certificates
Amendment support and voting

Deals we support as a loan agent

Broadly syndicated and middle market
Club deals and bi-lateral
Commercial and industrial loans
Distressed and restructuring
Fund finance
New origination and refinancing
Payment in kind (PIK)
Project finance
Term and delayed draw and revolver

Our Loan Agency technology

From loan servicing to accounting, Alter Domus’ selection of SaaS and proprietary technology are purpose-built for the credit space and meticulously maintained by our in-house tech teams.

CorPro

CorPro serves as our secure web portal allowing you to access fund and asset-level financial data and distribute all communications and reporting to investors through a secure, customizable application.

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Agency 360

Agency360 is Alter Domus’ proprietary platform purpose-built for our teams to perform all Loan Agency services. From calculations to notice preparation to payment processing and tax reporting, our service teams rely on Agency360 as their single source of data and operations. All activities and reporting are fed from Agency360 into Agency CorPro, your dedicated portal for any loan agency data needs.

Understanding a loan agent’s role in different capital markets loan products

In debt capital markets, loan agency roles are designed to meet diverse lender needs. Whether it’s a broadly syndicated loan, asset-based lending agreement, revolving credit facility, or beyond, our loan agency offering has deep experience in tracking tailored, specific terms and carrying out the agreements over the full life of the loan. Having a loan agent that understands the intricacies of each product facilitates smoother loan portfolio management for all involved parties.

Related services

Private Debt Solutions

Comprehensive private debt services, connecting back, middle, and front offices.

Learn more

Loan Servicing

Technology and knowledge-based services so you can concentrate on growth while avoiding errors, costs, and risk.

Learn more

Successor Agent Services

With multinational capabilities, we help lenders and borrowers by providing a variety of services related to the administration of bank loans.

Learn more

Fund Administration

Fueling growth and reducing risk through integrated, tech-driven administration support.

Learn more

Move forward with a trusted loan agency partner?

In today’s evolving credit markets, working with a knowledgeable and scalable loan agency partner is more essential than ever. Whether you need an administrative loan agent for ongoing operational support or a successor agent for a seamless transition, Alter Domus delivers the tailored loan agency services required to reduce risk and drive long-term value.

Our global reach, proprietary platforms, and deep bench of credit experts make us uniquely positioned to support complex loan structures—from origination through restructuring. Contact us today to explore how our Agency Services team can support your loan operations with confidence.

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